Voice Assistants in Gastronomy

Enhancing Guest Experiences and Streamlining Operations

voice assistant in gastronomy

Meeting the Demands of Modern Gastronomy

The Need for Digital Solutions

Modern gastronomy businesses must embrace digital solutions to remain competitive. Customer expectations include digital ordering, cashless payments, and increasingly, voice interactions. Technology enhances customer service and optimizes workflows.
Data security, social media presence, and compliance are also crucial aspects of modern digital operations in this sector.

Voice as a Competitive Edge

Integrating voice technology can expand business reach, meet evolving customer expectations, and drive long-term success through enhanced efficiency and guest experiences.

Key Advantages in Gastronomy

  • Improved Efficiency: Automate order taking, speed up service, reduce staff workload, and potentially cut operational costs.

  • Better Guest Experience: Offer personalized, convenient service (orders, questions, special requests) leading to higher satisfaction.

  • Increased Sales Potential: Drive revenue through personalized recommendations, upselling prompts, and highlighting special offers.

  • Enhanced Accuracy: Reduce errors in order taking and processing for higher quality service.

  • Time Saving: Allow guests faster ordering and payment (if integrated), freeing staff for other tasks.

Use Cases

Ordivia voice ordering device for restaurants

Showcase: Ordivia - Digital Ordering Assistant

  • AI-based voice ordering system for restaurant guests.
  • Reduces waiting times for guests and workload for staff.
  • Features digital avatar for potential gamification.
  • Elegant design with intuitive user interface.
  • Leverages Embidio hardware and the Conhive cloud platform.

See Voice Assistance in Gastronomy Action

Watch how voice technology can improve guest ordering and automate tasks to increase efficiency in your business.

Recommended Hardware & Platform Solutions for Gastronomy

Embidio Nano

Suitable for embedding into custom table-top ordering devices or staff handhelds where space is limited.

Embidio Nano

Embidio Hub

Powers prototype ordering kiosks or central communication hubs connecting tables to the kitchen/POS system.

Embidio Hub

Embidio System

A ready-to-use terminal for demonstrating voice ordering, menu Browse, or promotional content to guests or staff.

Embidio System

Conhive Platform

Manage menus and voice interactions across multiple devices remotely, update promotions, and integrate with POS systems.

Platform

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